MANAGE YOUR ACCOUNT
YOU'RE IN THE DRIVER'S SEAT.
Please provide a valid email address and phone number where we can reach you.
While our systems are designed to handle account changes seamlessly, there may be rare instances where we require further details to locate your account. Be assured that we have no intention of using this information for marketing purposes – it’s solely for account-related communication.
NOT WHAT YOU'RE LOOKING FOR?
We’ve simplified the process of making changes to your account with the form above. However, if you’d still prefer to use the old portal to find your receipts, for example, you can click here.
ACCOUNT FAQ'S
Simply click the “Login” button above to access your account with us!
If you haven’t already, please log in or register for an account. Then, at the top right corner, select “My Account.” Click on “Transactions” to grab any receipts you need.
After you log in or register your account, click the arrow to view your active Unlimited plans under the recurring dropdown. Within each plan, you’ll find your upcoming bill date and the corresponding amount.
You can use the form above to request a license plate change. If you haven’t received an email confirmation, it’s still in the works. This is a manual request that our team handles by accessing your account. If there are any issues with your submission, our team will contact you with the provided information. If your plate hasn’t been updated before your next visit, we can take care of it when you come by!
All refunds are processed on-site after a manager reviews your account’s transaction history. As stated in our Unlimited terms of agreement, “An Unlimited cancellation must be performed in-store by a manager or online at cleancarfast.com/myaccount. Automatic Recharge Authorization shall remain active unless the membership is canceled prior to the billing date. There are no account refunds once the next billing cycle has occurred or if canceled throughout the billing cycle.”