Splash Car Wash — frequently asked questions

Question 1

What do I get with an Unlimited membership?

Accepted Answer

Wash as often as you like at any Splash — 21 wash locations across Arkansas. Every visit includes a microfiber towel and an air freshener, and the vacuums are free. Members also take $30 off every oil change and add an Interior Super Clean for $35.

Question 2

What does a membership cost?

Accepted Answer

Basic is $23 a month, Good $29, Better $36, and Best $40. Pay for the year up front and it's $253, $319, $396, or $440 — roughly a month free. Single washes run $12 to $28 if you'd rather not sign up.

Question 3

Can I put more than one car on my plan?

Accepted Answer

Yes, and it costs less than a second membership. Additional vehicles run $19 a month on Basic up to $32 on Best, each with the same unlimited washing.

Question 4

Can I use my membership on a different car?

Accepted Answer

An Unlimited covers one vehicle. If there's a second car in the household, add it to your plan at the additional-vehicle rate rather than buying a whole second membership.

Question 5

Does my membership work at every location?

Accepted Answer

Yes — one membership, every Splash wash in Arkansas. Pull into whichever one is on your way.

Question 6

When am I charged?

Accepted Answer

Your plan recharges automatically on the same date every month — or every year on an annual plan — until you cancel it.

Question 7

How do I cancel?

Accepted Answer

Through the online account the membership is registered under. Get it in at least 7 days before your billing date, or the next charge will already have gone out.

Question 8

Do I get a refund for the rest of the month?

Accepted Answer

No — there are no prorated or partial refunds for unused time. Your membership keeps working through the cycle you've already paid for.

Question 9

How do I update the card on file?

Accepted Answer

In your Splash account, alongside your plan and your member status. It's the same place you'd go to cancel.

Question 10

Do I need an appointment?

Accepted Answer

Never. Every Splash is drive-up — pull in when it suits you and get in line.

Question 11

How long does a wash take?

Accepted Answer

About three minutes, start to dry.

Question 12

Is the wash safe on my paint?

Accepted Answer

Every lane is a soft-touch wash and dry, on every plan — including the $12 Basic.

Question 13

Are the vacuums free?

Accepted Answer

Free at 17 locations, membership or not. Four of our wash sites don't have vacuum bays: Conway on Old Morrilton Hwy, Little Rock on Geyer Springs Rd., Morrilton on E. Harding St., and North Little Rock on JFK Blvd.

Question 14

What if I'm not happy with my wash?

Accepted Answer

Tell the manager at that location within 24 hours and they'll re-run your car or credit the wash.

Question 15

What's included in an Interior Super Clean?

Accepted Answer

Vacuumed carpets and floor mats, cleaner windows and surfaces, and a vehicle you'll love getting back into. It's $65 on its own, $35 as a member add-on, or $80 a month unlimited.

Question 16

Which locations do interior cleaning?

Accepted Answer

Six of them: Rogers, Conway, Maumelle, North Little Rock, Little Rock, and Benton.

Question 17

Do you really do oil changes?

Accepted Answer

At ten locations — a 10-minute oil change with a 20-point inspection and a free car wash on the way out. Unlimited members save $30 every time.

Question 18

Anything besides oil?

Accepted Answer

Tire rotations at every oil change location, plus wiper blades, filters, and batteries.

Questions, answered honestly

Memberships

Billing and cancellation

At the wash

Interior cleaning

Oil changes

Where to go from here

Find a location

Manage your membership

Running a fleet?